Welcome to Baseline. Your payment processing people.
Our dedicated team of payments experts is peculiarly excited about what the right solutions can do for your business.
“We started Baseline in 2012 to simplify payment processing for merchants, and we’re just as passionate about that today.”
Co-Founder & Chief Visionary Officer
“About one in five merchants change their processor annually. That just doesn’t happen at Baseline, and here’s why: relationships.”
Client Success Manager
“Our approach is consultative; we want to do what’s best to complement our clients’ business.”
Co-founder & Chief Client Officer
"I love knowing I can solve our clients’ problems. We prioritize taking care of people."
Senior Account Manager
‘What is Cost Plus pricing?’
'Is there a better way for us to process payments?'
'Who do I call for support?'
'What the heck is PCI Compliance?'
'Can you integrate into our software?'
There’s no question you can’t ask us. We’ve heard them all.
Payment processing can be confusing. But when you find the right people, it all makes sense (hint: we think that's us).
We've rolled out payment solutions for over 2,000 companies of all shapes and sizes across North America, so we know a thing or two. Leverage our experience to identify inefficiencies and opportunities, and to get the most out of your payments systems.
Our common process for unique solutions.
You talk, we listen.
Anyone can reduce your fees (even a robot). We want to create a better payments experience for your staff and customers. That starts with having the right conversation.
We tailor a solution for you.
Your business is unique. Why settle for cookie-cutter? Our large network of payments partners means we always deliver a tailored solution based on your needs and our experience.
We support, you save.
If you like 1-800 numbers we can recommend a good therapist. Working with us means saving time, money and frustration. We are your passionate first point of contact, always.
A customer relationship that's really a partnership.
We have a different way of working with our clients, which we call 'partnering'. Foreign as this concept may seem to many in the payments industry, we think it makes perfect sense.
We find that this approach helps to deliver smart, customized and cost-efficient solutions. And, as any of our clients will tell you, it saves them a heck of a lot on headache pills.
“Anyone can work with you when things are going great. Baseline has been incredible in some of the challenging times, too. Their service is second to none.”
Steve Laing, Owner, Urban Rec
"The Baseline team is friendly, efficient and wonderful to deal with. They were instrumental in helping us obtain significant savings on our recurring transactions.”
Nancy Goldman, Canada Credit Manager, Brock White Construction
“Baseline helped us solve problems and streamline our operations. We rely on their expertise and consider our relationship a strategic one.”
Duane Shaw, President, Mill Bay Marine Group
All this can be yours...
Baseline specializes in secure and user-friendly online billing solutions.
Process payments from anywhere. Easily store customer profiles, set up billing plans and automate receipts. Quickly launch a hosted payment page to accept payments on your website or via link. Save big with recurring billing discounts.
Integrate to leading POS providers
A few good reasons to count on us.
- We only price on a fully transparent Cost Plus pricing model.
- We are educators in our industry. We want our merchants to understand payments.
- We care about our clients more than our processing partners. We want to help grow your business.
- We embrace new technology that enhances the user experience.
- We love conversations. We love listening. Our approach is collaborative.
- We are problem solvers. We don’t point fingers. We own issues.
- We are always striving to find a better way to do things.
- We hire good people for every role. Personality and values are non-negotiable.