Welcome to Baseline. Your payment processing people.
Our dedicated team of payments experts is peculiarly excited about what the right solutions can do for your business.
“We started Baseline in 2012 to simplify payment processing for merchants, and we’re just as passionate about that today.”
Co-Founder & Chief Visionary Officer
“About one in five merchants change their processor annually. That just doesn’t happen at Baseline, and here’s why: relationships.”
Client Success Manager
"I love knowing I can solve our clients’ problems. We prioritize taking care of people."
Senior Account Manager
'We want to get paid faster and with less hassle'
'We want a single vendor for all our payments needs'
'We want payments integrated into our software'
'Our fees are out of control!'
'We're tired of 1-800 numbers when things go wrong'
'We're getting hit with fraud and chargebacks'
There’s no problem we can’t solve. We’ve heard them all.
Payment processing can be confusing, frustrating and inefficient. But when you find the right people, it all makes sense (hint: we think that's us).
We've rolled out payment solutions for over 2,000 companies of all shapes and sizes across North America, so we know a thing or two. Leverage our experience and partnerships to get paid faster, using tools you'll actually enjoy, supported by people you'll like.
Our common process for unique solutions.
You talk, we listen.
Anyone can reduce your fees (even a robot). We want to create a better payments experience for your staff and customers. That starts with having the right conversation.
We tailor a solution for you.
Your business is unique. Why settle for cookie-cutter? Our large network of payments partners means we always deliver a tailored solution based on your needs and our experience.
We support, you save.
If you like 1-800 numbers we can recommend a good therapist. Working with us means saving time, money and frustration. We are your passionate first point of contact, always.
A customer relationship that's really a partnership.
We have a different way of working with our clients, which we call 'partnering'. Foreign as this concept may seem to many in the payments industry, we think it makes perfect sense.
We find that this approach helps to deliver smart, customized and cost-efficient solutions. And, as any of our clients will tell you, it saves them a heck of a lot on headache pills.
“Anyone can work with you when things are going great. Baseline has been incredible in some of the challenging times, too. Their service is second to none.”
Steve Laing, Owner, Urban Rec
"The Baseline team is friendly, efficient and wonderful to deal with. They were instrumental in helping us obtain significant savings on our recurring transactions.”
Nancy Goldman, Canada Credit Manager, Brock White Construction
“Baseline helped us solve problems and streamline our operations. We rely on their expertise and consider our relationship a strategic one.”
Duane Shaw, President, Mill Bay Marine Group
All this can be yours.
Better business payments
Ditch the cheques, e-transfers and wires
Moving money shouldn’t be painful. With Jetpay, you can send and receive funds securely with a few clicks, no limits and no nonsense. Your money moves with data (an invoice number, for example) and our modern, friendly dashboard and real-time tracking simplifies reconciliation.
Integrate to almost any software
When A talks to B, you improve efficiency
Integration reduces reconciliation, cuts down on errors and improves the user and customer experience. Our large network of partners means we offer integrated payments for all kinds of POS, PMS, RMS and ERP systems from QuickBooks to Oracle.
Converge virtual terminal
We are Converge experts
Elavon’s award-winning online portal will help you manage your business, improve security and compliance, and reduce B2B processing fees. Take payments from anywhere; securely store customer profiles; send payment links; set up billing plans, and much more.
A few good reasons to count on us.
- We only price on a fully transparent Cost Plus pricing model.
- We are educators in our industry. We want our merchants to understand payments.
- We care about our clients more than our processing partners. We want to help grow your business.
- We embrace new technology that enhances the user experience.
- We love conversations. We love listening. Our approach is collaborative.
- We are problem solvers. We don’t point fingers. We own issues.
- We are always striving to find a better way to do things.
- We hire good people for every role. Personality and values are non-negotiable.